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Driving Business Policies

We heard you, and we're making some changes.

You deserve a rewarding and stress-free driving experience with us. We are committed to giving you what you deserve, but we know that we still have a long way to go.

To help us improve, we've met and heard from various driver-partners over the past few months through: advisory groups, feedback surveys, and in-car conversations. Among other things, we learned that some of our policies don't always put them first, causing confusion and frustration.

What are we doing about it?

We're taking a new approach to our business policies, outlined below, to make sure we listen to you when issues arise. In the coming months, we will review all of our rules and update them to better help you and strengthen our relationship.

We'll consider your driving experience.

Instead of using a universal criteria policy, we'll take your driving experience into account when reviewing passenger complaints. This personal information will ensure that you are treated fairly based on how long you have been driving with us.

Use technology to confirm reports

In addition to reviewing feedback from riders and drivers, we will also use technology to confirm that reports are true. For example, if a passenger reports the wrong driver, we will use facial recognition software to validate the identity of the driver.

We will consider feedback fairly.;

In the past, we have applied rules based on what passengers tell us about travel experiences. Going forward, we will rely on information and feedback from both riders and drivers before making any changes to your earnings or account.

For travel agents, the daily responsibility of managing a travel program is just as important as regularly reviewing their policies.

Although changing a travel policy isn't as common as processing refunds or creating quotes, travel agents must also take a more global view. As technologies change and traveler trends evolve, it is quite possible that certain parts of a policy will become unintentionally irrelevant.

But that doesn't mean you need to do a deep review every time something new comes up (except possibly in this case). All it takes is a little planning in advance to develop a future-proof policy that evolves with business travel.

What is a future-proof policy?

The purpose of a future-proof policy is simple: to adapt to new developments in business travel without having to review the entire travel policy. It is built on a solid yet flexible foundation designed to accommodate any changes in traveler technologies and trends.

Why is it so important?

The goal of a future-proof travel policy is to prevent it from being completely changed or completely revised every time a new technology or app is introduced. However, depending on the company and the age of the policy, some of these measures may sometimes be necessary.

Industry outages may not be very frequent, but when they do happen, the ripple effect reaches every part of a business. Users prefer to make their reservations on mobile devices to do it through travel agencies. Shared rides have overshadowed commuting with chauffeur-driven rental cars and have become the preferred method of urban transportation for business commuters.

These new advances in travel technology and traveler behavior have affected every step of the travel process, from booking a flight to getting back from the airport.

Unfortunately, not all travel policies are designed to accommodate major changes as quickly as they come. Various elements, such as restrictive programs, confusing regulations, and complicated policies, can make it very difficult to adapt to new trends, technologies, and traveler expectations.

Therefore, when there is a permanent change in business travel and the travel policy has not been updated accordingly, more efficient, affordable, and convenient tools for travelers could be unintentionally excluded. This leads to a breach that could lead to bigger problems over time.

PRIVACY POLICY OF URBA APP DRIVER LLC

  • Develop each part of your travel policy in such a way that you can offer a service without complications. Can travelers easily look up the rules? Are itinerary changes easy? Do travelers know how a trip is approved? By making sure that these pain points have a clear answer in the travel policy, you will be a little closer to being able to avoid changing this document in the future.
  • Avoid guidelines that may impose restrictions on travelers. A non-interference approach, with guidelines that do not include absolute concepts, makes it much easier to adapt to changes in the travel industry when they occur.
  • Don't lose sight of the future. Your policy is not based on space flight (at least not yet), but travel will inevitably continue to change. Barriers to adjusting to future changes can come in many forms, from limited choice for travelers to the ability to discover policies to ease compliance. If those details are perfected now, the traveler experience will be greatly improved later.

Conclusion

Every part of the travel management process, from the policy itself to the company-wide operation, plays an important role in long-term validity. Each company and policy must take into account its own culture and needs, which can make future durability seem daunting or overwhelming.

To guide you in your decisions when reviewing your travel policy (or writing one for your company for the first time), Urba for companies has developed a template for each step of the process.

Do you have everything ready to create a future-proof policy? Download our new guide.

Do your workers ask to extend their work trips to rest and enjoy the destination? Is your company's travel policy designed to accept these current requests?

Extending business trips is an increasingly common practice in the world of work. (1). The so-called work trips are one of the preferred ways for workers to take a few days off, since few employees fully use their personal time (2). This trend allows them to rest before returning to the office without altering the pace of work. In this post, we'll explore why it's so important for travel managers to implement workflow policies that don't compromise the ease of travel-related paperwork. Please note that ignoring these types of trips may result in a policy deviation affecting refunds, bookings, and more. How to show your commitment to the work Business travel extensions opens the door to a world of possibilities for employees. However, they can also cause liability problems for companies and create confusion for workers. When you decide how important labor should be in your company's travel policy, it is important to confirm your role as a point of contact for workers who want to get more out of their free time. Before including labor in your travel policy, it is important to take into account the following aspects:

  1. Clarify the difference between business travel and personal travel. If the company does not have a formal labor policy, workers may forget to separate their personal expenses, such as extra hotel nights, from professional ones, or even try to include them in their claims. Clear guidelines will allow employees to differentiate the two types of trips perfectly.
  2. Decide when travel managers should intervene. Although the workers enjoy the labor during their free hours, the main purpose of the trip is still work. Do you think that workers should contact the travel manager even during their leisure time? If so, when should they do it? For example, some travel managers like to be aware of itinerary changes as soon as they happen. Defining these parameters is recommended to reinforce the figure of the travel manager as a point of contact without overwhelming workers during their free time.
  3. Make sure employees do their jobs. A happy worker is a worker who fulfills his obligations. If you introduce labor into politics, you show that you listen to your workers and that you care about their wants and needs.

Three questions to draw a definitive line

Business travel extensions shouldn't be a headache for you or your employees. By setting clear guidelines and providing basic instructions, you will avoid awkward moments when they return to work. Before incorporating labor into your travel policy, we recommend that you ask yourself these three questions:

  • Is labor always allowed? The company may limit the extension of work trips to weekends or holidays. Clarify when it can be done, even if the answer is “always”.
  • Is it necessary to ask permission? Determine who should be notified of these decisions and how. Methods can range from sending a simple email to adding a note in an expense management program like Concur.
  • How can your employees separate expenses? Consider introducing tools for traveling employees. A good example is the Urba app for companies, which will allow them to separate work-related expenses from personal ones.

Work managers must not allow additional hotel stays or car trips taken during leisure time to be mistakenly billed to the company. To do this, we recommend that employees be able to consult your travel policy in hard copies or via the Internet, that you create a section of frequently asked questions, or even that you answer their questions during your working hours.

At a time when work and leisure meet, it is necessary to modify the company's travel perspective. The laborious phenomenon is here to stay, and even travel managers unfamiliar with it should not ignore it. Urba's travel policy guidelines for companies are a good way to understand this new reality.

If you do not include it in your policy, misunderstandings may occur. For example, employees may take unauthorized travel, submit incomplete expense reports, or request reimbursement for non-work-related expenses. To avoid this, make your responsibilities clear and create guidelines on how to request business travel extensions. So, you can forget about worries while your employees enjoy a well-deserved rest.

Terms and Conditions

Last update: August 25, 2022

  1. Contractual relationship These Terms of Use ("Terms") regulate the access or use that you make, as a person, from any country in the world (excluding the United States and its territories and possessions as well as Mainland China) of applications, websites, content, products and services (the “Services”) made available by URBA APP, a limited liability company incorporated in the CA.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.

By accessing and using the Services, you agree to be legally bound by these Conditions, which establish a contractual relationship between you and Urba. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede any prior agreements or commitments with you. Urba may immediately terminate these Terms or any of the Services with respect to you or generally stop offering or denying access to the Services or any part of them at any time and for any reason.

Supplemental terms may apply to certain Services, such as policies for a particular event, activity, or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms will be enforced in addition to, and considered a part of, the Terms for applicable Services penalties. The supplemental terms will prevail over the Terms in the event of a conflict with respect to the applicable Services.

Urba may modify the Conditions related to the Services when it deems it appropriate. Modifications will be effective upon Urba's posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms and their modifications.

Our collection and use of personal information in connection with the Services is in accordance with the provisions of Urba's Privacy Policy, available at www.urbadrivers.com URBA may provide a claims processor or an insurer any necessary information (including your contact information) if there are any complaints, disputes or conflicts, which may include an accident, involving you and a third party (including the particular provider of private transport services) and such information or such necessary data necessary to resolve the complaint, dispute or conflict.

  1. The Services

The Services constitute a technology platform that allows users of Urba's mobile applications or web pages provided as part of the Services (each an “Application”) to organize and plan private transportation and/or transportation services. logistics with independent third-party providers of such services, including private independent third-party providers of private transportation services and independent third-party logistics providers, pursuant to an agreement with Urba or certain affiliates of Urba (''Third-Party Providers''). Unless Urba agrees in a separate written agreement with you, the Services are made available solely for your personal, non-commercial use. YOU ACKNOWLEDGE THAT URBA DOES NOT PROVIDE TRANSPORTATION OR LOGISTICS SERVICES OR OPERATES AS A TRANSPORTATION COMPANY AND THAT SUCH TRANSPORTATION OR LOGISTICS SERVICES ARE PROVIDED BY INDEPENDENT PRIVATE THIRD-PARTY PROVIDERS, WHICH ARE NOT EMPLOYED BY UBER OR ANY OF ITS AFFILIATES.

Licensed

Subject to your compliance with these Terms, Urba grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access to and use of any content, information and related material that may be made available through the Services, in each case solely for your personal, non-commercial use. Urba and its licensors reserve any rights not expressly granted herein.

Restrictions. You may not: (i) remove any copyright, trademark, or other proprietary notice from any portion of the Services; (ii) reproduce, modify, prepare derivative works on the Services, distribute, license, lease, resell, transfer, publicly display, publicly perform, transmit, retransmit, or otherwise exploit the Services, except as expressly permitted by Urba; (iii) decompile, reverse engineer, or disassemble the Services, except as permitted by applicable law; (iv) link, mirror or frame any part of the Services; (v) cause or launch any program or script for the purpose of mining, indexing, analyzing or otherwise mining any part of the Services or unduly overloading or blocking the operation and/or functionality of any aspect of the Services; Services; or (vi) attempt to gain unauthorized access to or damage any aspect of the Services or its related systems or networks.

Provision of services.

You acknowledge that portions of the Services may be made available under various Urba ordering brands or options associated with private transportation or logistics services, including the private transportation ordering brands currently called “Urba and the logistics service ordering brands. currently named “You further acknowledge that the Services may be made available under such brand names or order options by or in connection with: (i) certain subsidiaries or affiliates of Urba; or (ii) Independent third-party providers, transportation network company drivers, transportation charter permit holders, or holders of similar transportation permits, authorizations, or licenses.

Third-Party Services and Content.

The Services may be made available or accessible in connection with third-party services and content (including advertising) that Urba does not control. You acknowledge that different terms and privacy policies may apply to your use of such third-party services and content. Urba does not endorse such third-party services and content, and in no event is Urba responsible for any products or services of such third-party providers. In addition, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited, and/or their respective international subsidiaries or affiliates will be third-party beneficiaries to this agreement if you access the Services using Applications developed for mobile devices running iOS, Android, Microsoft Windows, respectively. These third-party beneficiaries are not a party to this agreement and are not responsible for providing or supporting the Services in any way. Your access to the Services using these devices is subject to the terms set forth in the third-party beneficiary terms of service.

The Services and all rights relating to them are and shall remain the property of Urba or its licensors. None of these Terms or your use of the Services will extend or grant you any rights: (i) in or related to the Services, except for the limited license granted above; or (ii) to use or mention in any way the company names, logos, product and service names, trademarks or service marks of Urba or its licensors.

  1. Your use of the Services

User accounts.

In order to use most aspects of the Services, you must register for and maintain an active personal user account for the Services (“Account”). To obtain an Account, you must be at least 18 years of age, or the legal age of majority in your jurisdiction (if different than 18). Account registration requires you to provide Urba with certain personal information, such as your name, address, mobile number, as well as at least one valid payment method (either a credit card or an accepted payment partner). You agree to keep the information in your Account accurate, complete, and up-to-date. Failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method, may result in your inability to access and use the Services or Urba's termination of these Terms. You are responsible for all activity that occurs on your Account, and you agree to keep your Account username and password secure and secret at all times. Unless otherwise permitted in writing by Urba, you may only have one Account.

Requirements and user behavior.

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, you may not allow persons under the age of 18 to receive private transportation or logistics services from Third Party Providers, unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services and may only use the Services for legitimate purposes (e.g., not for the transportation of illegal or dangerous materials). In the use of the Services, you will not cause hindrance, annoyance, inconvenience, or damage to property, either to the Third-Party Provider or to any other party. In some cases, you may be required to provide an identity document or other identity verification item to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide the identity document or the identity verification element.

Text messages.

By creating an Account, you agree that the Services may send you informational text messages (SMS) as part of the normal business of your use of the Services. You may request not to receive informative text messages (SMS) from Urba at any time by sending an email to urba@urbaapp.com indicating that you no longer wish to receive such messages, along with the telephone number of the mobile device that receives the messages. You acknowledge that requesting not to receive informational text messages (SMS) may affect your use of the Services.

Promotional codes.

Urba may, in its sole discretion, create promotional codes that may be redeemed for Account credit or other items or benefits related to the Services and/or the services of a Third-Party Provider, subject to any additional conditions that Urba establishes based on of each promotional code (“Promotional Codes”). You agree that Promotional Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold, or transferred in any way, or made available to the general public (whether posted in a public forum or otherwise), except with Urba's permission; (iii) may be invalidated by Urba at any time for any reason without liability to Urba; (iv) may use only in accordance with the specific conditions that Urba established for said Promotional Code; (v) are not valid as cash; and (vi) may expire before you use them.

User-Provided Content.

Urba may, in its sole discretion, allow you from time to time to submit, upload, publish or otherwise make available to Urba through the Services textual, audio and/or visual content and information, including comments and opinions regarding to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by you will remain your property. However, by providing User Content to Urba, you grant a perpetual, irrevocable, transferable, royalty-free, worldwide right to sublicense, use, copy, modify, create derivative works from, distribute, publicly display, publicly perform or otherwise exploit in any manner such User Content in all formats and distribution channels, now known or hereafter devised (including in connection with the Services and Urba's business and on third party sites and services), without further notice or consent from you and without payment to you or any other person or entity.

You represent and warrant that: (i) you are the sole and exclusive owner of all User Content or that you have all necessary rights, licenses, consents, and permissions to license the User Content to Urba as set forth above; and (ii) neither the User Content nor your submission, uploading, posting or otherwise making available of such User Content, nor Urba's use of the User Content as permitted herein, will infringe, misappropriate or violate intellectual property or proprietary rights of a third party or rights of publicity or privacy or will result in the violation of any applicable law or regulation. You agree not to provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by Urba, in its sole discretion, whether or not such material may be protected by law. Urba may, in its sole discretion and at any time and for any reason, without prior notice to you, review, monitor, or remove User Content, but is not obligated to do so.

Network access and devices.

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's data and message rates and fees may apply if you access or use the Services from a wireless device, and you will be responsible for those fees and rates. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. Urba does not guarantee that the Services, or any part thereof, will function on any particular hardware or device. In addition, the Services may be subject to malfunctions or delays inherent in the use of the Internet and electronic communications.

  1. Payment

You understand that your use of the Services may result in charges for the services or goods you receive from a Third-Party Provider (“Charges”). After you have received the services or obtained the goods by using the Services, Urba will facilitate your payment of the applicable Charges on behalf of the Third-Party Provider as the Third-Party Provider's limited collection agent. Payment of the Charges in such manner shall be deemed payment delivered directly by you to the Third-Party Provider. Charges will be made as applicable when taxes are required by law. Charges paid by you are final and non-refundable, unless Urba determines otherwise. You retain the right to request lower Charges from a Third-Party Provider for services or goods received by you from such Third-Party Providers at the time you receive such services or goods. Urba will respond accordingly to any request from a Third-Party Provider to modify the Charges for a particular service or product. Charges may include other applicable fees, tolls and/or surcharges, including application fees, municipal, state, or national/federal fees or charges, late fees, airport surcharges, or processing fees for installment payments, among others that may apply. Visit www.urbadrivers.com for more information about your particular location.

All Charges are payable immediately, and payment will be facilitated by Uber using the preferred payment method indicated in your Account, after which Urba sends you a receipt by email. If your primary Account payment method is determined to be expired, invalid, or otherwise not able to be charged, you agree that Urba, as the Third-Party Provider's limited collection agent, may use a secondary payment method in your Account, if available.

Urba, at any time and in its sole discretion, reserves the right to establish, eliminate and/or revise the Charges for any or all of the services or goods obtained through the use of the Services. In addition, you acknowledge and agree that charges applicable in certain geographic areas may increase substantially during periods of high demand. Urba will use reasonable efforts to inform you of the Charges that may apply, as long as you are responsible for the Charges incurred in your Account, regardless of whether you are aware of said Charges or their amounts. Urba may, from time to time, provide certain users with similar promotional offers and discounts that may result in different import charges for these or services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts unless also made available to you, will have no bearing on your use of the Services, or the Charges applied to you. You may choose to cancel your request for services or goods from a Third-Party Provider at any time prior to that Third Party Provider's arrival, in which case you will be charged a cancellation fee.

This payment structure is intended to fully compensate the Third-Party Provider for the services or goods provided. Urba does not designate any part of your payment as a tip or gratuity to the Third-Party Provider. Any representation by Urba (on Urba's website or in Urba's marketing materials) that tipping is "voluntary," "not required," and/or "included" in payments that performs for the services or goods provided is not intended to suggest that Urba provides additional imports, apart from those described above, to the Third-Party Provider. You understand and agree that while you are free to provide an additional payment as a gratuity to any Third-Party Provider that provides you with services or goods obtained through the Services, you are under no obligation to do so. The rewards are voluntary. After you have received the goods or services obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about the Third-Party Provider.

Fee for repair, cleaning, or charges for forgotten objects.

You will be responsible for the cost of repairing any damage or necessary cleaning of the Third-Party Provider's vehicles and property caused by the use of the Services under your Account in excess of what is considered normal “wear and tear” damage. necessary cleaning ('' Repair or Cleaning”). In the event that a Third-Party Provider reports a need for repair or cleaning, and such repair or cleaning is verified by Urba in its reasonable discretion, Urba reserves the right to facilitate payment for the reasonable cost of such repair or cleaning in name of the Third-Party Provider using your payment method indicated in your Account. Such amounts, as well as any charges for the return of forgotten items, will be transferred by Uber to the applicable Third-Party Provider and are non-refundable. The values corresponding to the charges made to you, for cleaning or return of forgotten objects, can be found at www.urbadrivers.com and may be updated at any time at the discretion of Urba.

  1. Waivers; limitation of liability; Compensation.

RESIGNATION.

THE SERVICES ARE PROVIDED ON AN "AS IS'' AND "AS AVAILABLE" BASIS. URBA DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY STATED IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN ADDITION, URBA MAKES NO REPRESENTATION OR WARRANTY REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES OR THAT THE SERVICES WILL BE UNINTERRUPTED OR UNINTERRUPTED. ERROR-FREE. URBA DOES NOT WARRANT THE QUALITY, SUITABILITY, SAFETY, OR ABILITY OF THIRD-PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES AND ANY SERVICES OR GOODS REQUESTED IN CONNECTION THEREWITH SHALL BE SOLELY WITH YOU.

LIMITATION OF LIABILITY.

URBA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, OR ANY DAMAGES RELATING TO, OR IN CONNECTION WITH, OR OTHERWISE ARISING FROM ANY USE OF THE SERVICES, EVEN IF URBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. URBA SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (I) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD-PARTY PROVIDER, EVEN IF URBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. URBA SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND URBA'S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD-PARTY PRIVATE TRANSPORTATION PROVIDERS PROVIDING PRIVATE TRANSPORTATION SERVICES REQUESTED THROUGH SOME ORDER BRANDS MAY OFFER PEER-TO-PEER OR CAR-SHARING SERVICES AND MAY NOT BE LICENSED OR PERMITTED PROFESSIONAL. IN NO EVENT SHALL URBA'S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED FIVE HUNDRED EUROS (€500).

YOU MAY USE THE URBA SERVICES TO ORDER AND SCHEDULE PRIVATE TRANSPORTATION SERVICES, GOODS, OR LOGISTICS WITH THIRD-PARTY PROVIDERS, BUT YOU AGREE THAT UBER HAS NO LIABILITY TO YOU IN CONNECTION WITH ANY PRIVATE TRANSPORTATION SERVICES, GOODS, OR LOGISTICS PROVIDED TO YOU BY THIRD PARTIES. SUPPLIERS OTHER THAN AS EXPRESSLY ESTABLISHED IN THESE CONDITIONS. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 ARE NOT INTENDED TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER, WHICH MAY NOT BE EXCLUDED UNDER APPLICABLE LAW.

Compensation.

You agree to indemnify and be liable to Urba and its directors, officers, employees, and agents for any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising from: (i) your use of the Services or services or property obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) Uber's use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.

  1. Applicable legislation; Arbitration.

Except as otherwise provided herein, these Terms shall be exclusively governed by and construed in accordance with the laws of California, excluding its conflict of laws rules. The Vienna Convention on Contracts for the International Sale of Goods 1980 (CISG) does not apply. Any dispute, conflict, claim or controversy, of whatever kind, resulting from these Conditions or largely related to them, including those related to their validity, interpretation and enforceability (any " Dispute "), must be submitted to mediation proceedings under the Mediation Rules of the International Chamber of Commerce (“ICC Mediation Rules”). If such dispute has not been settled within sixty (60) days from the date the request for mediation is made under the ICC Mediation Rules, such dispute shall be referred to and settled exclusively and finally by arbitration under the Arbitration Rules of the International Chamber of Commerce (“ICC Arbitration Rules”). The Expedited Process and Emergency Arbitrator provisions of the ICC Rules do not apply. The dispute will be resolved by one (1) arbitrator appointed for that purpose under the ICC Rules. The venue for both mediation and arbitration shall be Amsterdam, the Netherlands, without prejudice to any rights you may have under article 18 of the Brussels I bis Regulation (OJ EU 2012 L351/1) and/or article 6:236n of the Dutch Civil Code. The language of mediation and/or arbitration will be English unless you do not speak English, in which case the mediation and/or arbitration will be conducted in English and in your native language. The existence and content of mediation and arbitration proceedings, including documents and reports submitted by the parties, ICC correspondence, mediator correspondence, and correspondence, orders, and awards issued by the sole arbitrator, shall remain in strict confidentiality and shall not be disclosed to any third party without the express written consent of the other party, unless: (i) disclosure to the third party is reasonably necessary to carry out the mediation or arbitration proceeding; and (ii) the third party unconditionally agrees in writing to be bound by the confidentiality obligation set forth herein. (i) the disclosure to the third party is reasonably necessary to carry out the mediation or arbitration proceeding, and (ii) the third party unconditionally agrees in writing to be bound by the confidentiality obligation set forth herein. (i) the disclosure to the third party is reasonably necessary to carry out the mediation or arbitration proceeding, and (ii) the third party unconditionally agrees in writing to be bound by the confidentiality obligation set forth herein.

  1. Other Provisions Claims of copyright infringement should be directed to Urba's Designated Agent. Please visit the URBA website at www.urbadrivers.com for designated addresses and additional information.

Notifications

Urba may notify you by means of a general notification in the Services, by means of an email sent to your electronic address in your Account, or by written communication sent to your address, as provided in your Account.

General disposition.

You may not assign or transfer these Terms, in whole or in part, without Urba's prior written consent. You consent to Uber assigning or transferring these Terms, in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of the capital, business or assets of Urba; or (iii) a successor by merger. No joint venture, partner, employment, or agency relationship exists between you, Urba, or any Third-Party Provider as a result of the contract between you and Urba or your use of the Services. If any provision of these Terms is to be deemed illegal, void or unenforceable, in whole or in part, under any law, then such provision or part thereof shall be deemed not to form part of these Terms, notwithstanding the legality, validity and enforceability of the remaining provisions of these Terms will not be affected. In that event, the parties will replace such illegal, void, or unenforceable provision, in whole or in part, with a valid, enforceable, legal provision that has, to the extent possible, a similar effect to that of the illegal, void, or unenforceable provision. Unenforceable, given the contents and purpose of these Conditions. These Conditions constitute the entire contract and understanding between the parties in relation to the subject matter and supersede and supersede all prior or contemporaneous contracts or agreements in relation to the said subject matter. In these Conditions, the words “included” and “includes” mean “included, merely by way of example”

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Copyright 2022 Urba App Driver | All Rights Reserved | Terms and Condition
Copyright 2022 Urba App Driver
All Rights Reserved

Terms and Condition